Privacy policy

Introduction

We are committed to ensuring that your privacy is protected, and we shall endeavour to use any information that you provide when using this website in accordance with this privacy policy.

This privacy policy explains what information we collect, how we protect any information you submit to us, and how we use it.

 

What information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect information:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

How we use this information:

We will only use the Information we collect as follows:

  • To provide you with information about our products and services.
  • For internal record keeping, billing, accounting and market research purposes.
  • To respond to any queries, complaints or requests for further information.
  • To customize the website according to your interests.
  • To provide you with marketing information about other products and services we supply that may be of interest to you.

Your information will not be disclosed to any third party unless you have given your consent to such disclosure.  

We may disclose aggregate statistics about our site visitors, clients and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Your acceptance of this privacy policy

By using our site, you consent to the collection and use of information by us. If you do not agree to this privacy policy, please do not use our site.

 

How can our site visitors' withdraw their consent?

If you don’t want us to process your data anymore, just let us know. If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at hello@petalsandpampas.co.uk

However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.